Standard Ground Shipping is FREE to the continental U.S
At feetheart.com, we like to make the buying process as easy as possible. We have
found one of the ways to do this is to take the guessing out of the shipping. We offer an
array of shipping methods for our Domestic customers including some free, some
flat-rate and all of them at the lowest possible price.
Most orders are available at our warehouse and able to be shipped in 1-2 business days
after the order is received. However, some items need to be ordered from an additional
warehouse and can add an additional 3-5 business days in processing. If we do not have
your item available in our warehouse, we can have the item ordered from one of our 2
retail stores and have it shipped to you in 5-7 business days. Our daily shipping cutoff
time is 10AM PST.
Out of Stock/Backordered
There are times where your order may not be available due to wear and tear, damaged
shoes, or other and we may not be able to fill your order. If this unfortunate circumstance
arises, you may take the following options:
1) Select an equal item of value or lesser (and we will refund the difference)
2) Wait for the item to be restocked (if applicable; not all shoes can be ordered from the
3) Cancel your order and we will refund you immediately (3-4 business days for
processing from your financial institution).
If we do not hear back from the customer within a week's time on an out of
stock/cancelled, order, we will
automatically void the authorization and refund the order.
We use Ground for all shipments bound for a US destination. For our friends in US
Territories, Hawaii ,and Alaska we offer USPS as a low-cost option with flat-rate pricing
Method USPS Priority USPS Express(additional cost $17.95)
Time 7-10 Days 3-5 Days
We only ship in U.S.A. and the US Territories/APO's/AE's